Terms of service

Terms of Service

Welcome to Frudible. By accessing our website, placing an order, or using our services, you agree to the following Terms of Service.

1. General Terms

You must provide accurate and complete information while placing an order. We reserve the right to refuse or cancel any order if incorrect information, suspected fraud, pricing errors, or product availability issues occur.

2. Products & Information

We make every effort to display product descriptions, ingredients, packaging, pricing, and images accurately. Minor differences in packaging, colour, or appearance may occur.

3. Pricing & Payments

All prices displayed on the website are subject to change without prior notice. Orders will be processed only after successful payment confirmation for prepaid purchases or order confirmation for Cash on Delivery, where available.

4. Order Cancellation

Orders may be cancelled only before they are processed or shipped. Once an order has been dispatched, cancellation may not be possible.

5. Shipping & Delivery

Delivery timelines are estimates and may vary due to location, courier delays, weather conditions, public holidays, or other circumstances beyond our control.

6. Returns & Replacements

As our products include food and consumable items, returns are generally not accepted after delivery. Replacement may be provided for damaged, defective, expired, leaked, or incorrect products reported within the applicable time period mentioned in our Return & Replacement Policy.

7. Product Usage

Customers are responsible for checking product ingredients and suitability before consumption, particularly in cases of allergies or dietary restrictions. Products should be stored and consumed according to the instructions provided on the packaging.

8. Intellectual Property

All website content, including the Frudible name, logo, graphics, product images, text, designs, and other materials, is owned by or licensed to Frudible and may not be copied, reproduced, or commercially used without permission.

9. Prohibited Use

You may not use our website for unlawful activities, fraudulent transactions, misuse of website content, attempts to interfere with website security, or activities that violate applicable laws.

10. Limitation of Liability

Frudible will not be responsible for indirect or consequential losses resulting from improper product use, courier delays, third-party service interruptions, or circumstances beyond our reasonable control.

11. Third-Party Services

Our website may use third-party services such as payment gateways, shipping providers, analytics platforms, and ecommerce technology providers. Their services may be governed by their own terms and policies.

12. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will become effective once published on the website.

13. Governing Law

These Terms of Service shall be governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

Last Updated: August 2026